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WEBTECINDUSTRIES · EST. 1973

Technical support

Support for every WEBTEC machine

Our online technical support system serves customers worldwide, across time zones. Look up error codes by machine number or contact our service team directly.

Enter the full number exactly as on the nameplate. Capitals and symbols must match.

How the error-code lookup works

  1. Step 01

    Enter manufacturing number

    Type the complete machine manufacturing number from the nameplate.

  2. Step 02

    Verify & search

    Pass the robot verification and start the search.

  3. Step 03

    Find the error code

    Look up the error code shown on your machine’s touch panel.

  4. Step 04

    Download the support file

    Download the technical support file with the solution.